Frequently Asked Questions
How old should my son/daughter be to register?
What are the skill requirements that my son/daughter should meet before registering?
How long is every class, and how many classes are there during the season?
How much does the class cost?
What is the maximum number of students that can register in a class?
What is the instructor-to-student ratio?
What equipment or clothing does my son/daughter have to wear?
How do I know what badge level my son/daughter has obtained?
The class I want to register my son/daughter for is full, is there a waiting list?
Where can I purchase a CSA approved hockey helmet and/or ice skates?
Are parents/guardians allowed on the ice?
When does my son/daughter’s class start and/or end?
My son/daughter missed one of his/her classes. Can he/she make up the missed class?
What is the Club's refund policy?
How old should my son/daughter be to register?
Learn-to-Skate: Learn to Skate is for AGE 3 and 4. All students must be at least 3 years of age and not older than 5 years of age as of the start date of the class they are registering in (i.e. if the first class starts October 1st, all students must be 3 years of age as of September 30th).
Basic Skating Skills: All students must be at least 5 years of age as of the start date of the class they are registering in. Even if your 5 year old child is a beginner, this is the class they should register for.
Advanced Basic Skating: All students must be at least 5 years of age as of the start date of the class they are registering in.
Pre-powerskating: Alll students must be 4-5 years of age at the start of the class they are registered in.
Powerskating and Advanced Powerskating: All students must be at least 6 years of age as of the start date of the class they are registering in (they must also meet the skill requirements listed below – some classes are age restricted).
Powerskating & Puckhandling: All students must be at least 6 years of age as of the start date of the class they are registering in (they must also meet the skill requirements listed below – some classes are age restricted).
What are the skill requirements that my son/daughter should meet before registering?
Learn-to-Skate: This class is for all participants age 3 and 4. There are no skill requirements for this program.
Basic Skating Skills: This class is for all participants age 5+. There are no skill requirements for this program. All students will be evaluated on their skill level and grouped accordingly during the first week of classes.
Advanced Basic Skating: All participants must have received their level 3 badge from the Basic Skating Skills program or can meet the equivalent skills needed to pass level 3.
Introduction to Powerskating: Players must be able to skate the length of the ice, forwards and backwards, and be able to do a hockey stop both directions. We highly recommend that skaters have completed Level 3 in the Learn-to-Skate program. Participants who are new to skating are recommended to start in our Basic Skating Class. This class is not for individuals new to skating.
Advanced Powerskating: All students registering for the Advanced Powerskating program must have a minimum of three (3) years of hockey or ringette experience, and ideally have participated in the Learn-to-Skate, Basic Skating, and Pre-Powerskating programs.
Powerskating & Puckhandling: All students must meet the requirements of Powerskating (above), and be able to perform the following skating skills proficiently: (1) Forwards & backwards crossovers the length of the ice; (2) Two foot hockey stops both directions; and (3) Tight turns & pivots. This program is designed for elite hockey & ringette players.
How long is every class, and how many classes are there during the season?
Learn-to-Skate: Every class is 30 minutes in length. There are 20 classes during the season for the full year program. The October to December and January to March programs consist of 10 classes each.
Basic Skating Skills: Every class is one hour in length, and there are 20 classes during the season.
Advanced Basic Skating: Every class is one hour in length, and there are 20 classes during the season.
Pre-powerskating: Every class is one hour in length, and there are 20 classes during the season.
Powerskating (including Parent & Player Powerskating): Every class is one hour in length, and there are 20 classes during the season.
Advanced Powerskating: Every class is one hour in length, and there are 20 classes during the season.
Powerskating & Puckhandling: Every class is one hour in length. There are 20 classes during the season for the full year program. The October to November, November to December, January to February and February to March programs consist of 5 classes each.
How much does the class cost?
Please click on FEES for a complete list of program costs.
What is the maximum number of students that can register in a class?
Learn-to-Skate: Registration is capped at 10 students per class.
Basic Skating Skills: Registration is capped at 25 students per class.
Advanced Basic Skating: Registration is capped at 10 students per class.
Pre-powerskating: Registration is capped at 10 students per class.
Powerskating: Registration is capped at 20-25 students per class.
Parent & Player Powerskating: Registration is capped at 20 students per class.
Advanced Powerskating: Registration is capped at 20-25 students per class.
Powerskating & Puckhandling: Registration is capped at 20 students per class.
What is the instructor-to-student ratio?
All of our classes have a maximum instructor-to-student ratio of one (1) instructor for every eight (8) students.
What equipment or clothing does my son/daughter have to wear?
Learn-to-Skate: All students are required have a properly fitted CSA hockey helmet & ice skates, and warm mittens. We recommend that students wear slush or rain pants, and a warm jacket or sweater, and a face mask on their helmet. Ski or snow pants and hockey equipment (i.e. hockey gloves) are not recommended as they are too bulky and will hinder students learning.
Basic Skating Skills: All students are required to have a properly fitted CSA hockey helmet & ice skates, and warm mittens. We recommend that students wear slush or rain pants, a warm jacket or sweater, and a face mask on their helmet. Ski or snow pants are not recommended as they are too bulky and will hinder students learning.
Advanced Basic Skating: All students are required to have a properly fitted CSA hockey helmet & ice skates, and warm mittens. We recommend that students wear slush or rain pants, and a warm jacket or sweater. Ski or snow pants are not recommended as they are too bulky and will hinder students learning.
Pre-powerskating: All students are required to wear full hockey or ringette equipment. This includes the following (not inclusive): a hockey/ringette stick, neck guard, properly fitted CSA hockey helmet with face mask, and hockey skates.
Powerskating, Parent & Player Powerskating and Advanced Powerskating: All students are required to wear full hockey or ringette equipment. This includes the following (not inclusive): a hockey/ringette stick, neck guard, properly fitted CSA hockey helmet with face mask, and hockey skates.
Powerskating & Puckhandling: All students are required to wear full hockey or ringette equipment. This includes the following (not inclusive): a hockey/ringette stick, neck guard, properly fitted CSA hockey helmet with face mask, and hockey skates.
How do I know what badge level my son/daughter has obtained?
Please check your son/daughters last report card to see what badge level he/she has obtained. Or you can e-mail us at info@skatecrestwood.ca.
The class I want to register my son/daughter for is full, is there a waiting list?
Yes, we do have a waiting list for all of our classes. However, we do suggest that you register now for your second choice, as classes do fill up quickly. To have your son/daughter's name on the waiting list please e-mail us at info@skatecrestwood.ca.
Include your son/daughter's name, the class & time slot you prefer, and your phone number. If a spot does open up in your preferred class we will contact you.
Where can I purchase a CSA approved hockey helmet and/or ice skates?
Our recommended retailer is ProSkate. ProSkate's West store is located at 16972-111 Avenue (phone #780.481.5532) and their South store is located at 9212-51 Avenue (phone #780.438.9059).
Are parents/guardians allowed on the ice?
We do not allow parents/guardian on the ice surface. All students must be able to participate in their classes independently.
When does my son/daughter’s class start and/or end?
Please click on SCHEDULES for a complete list of start and end dates for all programs. Also included is a list of days that there are no classes during the season.
My son/daughter missed one of his/her classes. Can he/she make up the missed class?
Sorry, but we do not allow students to make up missed classes on another day. We are restricted as to the number of students we can have on the ice by the City of Edmonton. Furthermore, Crestwood's Executive committee feels that it would be unfair to the students registered in the class(es) that would be used for the make-up lesson(s).
What is the Club's refund policy?
REFUNDS
The Club will issue a refund of the programs registration fees less a twenty-five percent (25%) administration fee up to 14 days prior to the start date of the registered class. Refunds will not be issued with notice less that 14 days prior to the start date of the registered class, or after the start date of the registered class.
WITHDRAWALS / TRANSFERS
No withdrawals or refunds will be granted within 14 days prior to the start of classes unless requested by an instructor and approved by The Club executive.
Any withdrawals before this time MUST be approved by the Executive are subject to a twenty-five percent (25%) administration fee. Ice recover and Merchant fees are NON-refundable.
All transfers are at the discretion of the Crestwood Skating Club and are subject to a $25 administration fee. No transfers will be made after the third week of classes, unless requested by an instructor and approved by The Club executive.
All refund requests must be made in Writing to the Executive Committee of Crestwood Skating Club and emailed to info@skatecrestwood.ca. Any requests made to Crestwood Skating Club instructors will not be considered or accepted.